Frequently Asked Questions
Everything you need to know about renting a car, payment methods, insurance and pickup in Marrakech.
You need a valid driving licence (national or international) held for at least 2 years, a valid ID card or passport, and a credit card in the main driver's name for the security deposit.
The minimum age is 21 for economy and compact categories. For SUVs and premium vehicles, the minimum age required is 23 to 25 years depending on the model.
Submit your request through our online booking form or contact us directly via WhatsApp. Our team will confirm availability and the exact rate within 30 minutes during business hours.
Yes, cancellation is free if made at least 48 hours before the scheduled pickup date. After this deadline, fees may apply according to our terms and conditions.
Yes, all our vehicles come with unlimited mileage at no extra charge, regardless of how many kilometres you drive during your rental period.
Yes, all our vehicles feature air conditioning. It is an essential standard for Marrakech's climate, both in summer and spring.
Yes, we offer free vehicle delivery to Marrakech-Menara Airport (RAK) exactly at your arrival time. Our driver meets you in the arrivals hall with a name sign.
We deliver your vehicle anywhere in Marrakech: Marrakech-Menara Airport, Gueliz, Hivernage, Medina (riads), Palm Grove, Agdal, and most hotels and residences in the region.
The deposit varies by vehicle category: from 5,000 MAD for economy vehicles to 10,000 MAD for SUVs and premium cars. It is held via credit card imprint and fully refunded upon return of the vehicle in good condition.
We accept credit card payments (Visa, Mastercard), cash in Moroccan Dirhams (MAD) and advance bank transfer. The security deposit requires a credit card imprint.
Have a question not listed here?
Our Marrakech customer support team is available 7 days a week on WhatsApp and by email.
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